Repair and service for heat pumps that won't heat, won't cool, ice over, run nonstop or lean too hard on backup heat strips. Call to connect with an independent, licensed contractor serving Dothan and nearby towns.
📞 Call (334) 589-5502Request serviceDothan's short, mild winters make heat pumps a popular choice, and they do most of their work cooling through long, humid summers.

Common heat pump problems around Dothan, Headland and Enterprise include failed capacitors, defrost issues on the occasional freezing night, and refrigerant leaks in older outdoor coils. Because the system runs nearly year-round, small issues tend to add up.
The technician will typically check the reversing valve, defrost controls and sensors, refrigerant charge, outdoor fan, capacitor and the backup heat strips. Because a heat pump runs in both seasons, ask whether a twice-yearly service plan makes sense for your home.
Some steam and a whooshing sound during defrost are normal in cold weather. Keep snow, leaves and debris clear of the outdoor unit, check the filter, and don't chip ice off the coil, which can damage the fins.
Coverage depends on the contractor's service area. Call to confirm for your address.
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Yes, during defrost cycles a short burst of steam is normal.
Signs can include ice on lines, weak cooling or heating, and long run times. Only a licensed technician can test and repair refrigerant leaks.
Your call is connected to an independent, licensed HVAC contractor serving the Dothan area. Southern AC Repair is a free referral service and does not perform HVAC work.
We don't quote prices because they depend on the problem, equipment and home. The contractor gives you pricing directly; ask for it in writing before work begins.
Southern AC Repair is a referral service. Work is performed by independent licensed contractors. See our disclosure.