Repair and service for heat pumps that won't heat, won't cool, ice over, run nonstop or lean too hard on backup heat strips. Call to connect with an independent, licensed contractor serving Wichita Falls and nearby towns.
📞 Call (940) 283-6729Request serviceHeat pumps in Wichita Falls face both extremes: long summer runtimes and winter cold snaps that drive heavy use of defrost and backup heat.

Local heat pump calls often involve systems stuck in auxiliary heat during freezes, defrost boards or sensors that fail, and outdoor units iced up after freezing rain. In dual-fuel homes, the switchover between the heat pump and the furnace also needs to be set correctly.
The technician will typically check the reversing valve, defrost controls and sensors, refrigerant charge, outdoor fan, capacitor and the backup heat strips. Because a heat pump runs in both seasons, ask whether a twice-yearly service plan makes sense for your home.
Some steam and a whooshing sound during defrost are normal in cold weather. Keep snow, leaves and debris clear of the outdoor unit, check the filter, and don't chip ice off the coil, which can damage the fins.
Coverage depends on the contractor's service area. Call to confirm for your address.
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Some aux heat is normal in very cold weather, but constant use can mean a heat pump or settings problem and higher bills. Have it checked.
Let it defrost on its own or turn it off until the ice melts. Don't chip at it. If it doesn't clear, call for service.
Your call is connected to an independent, licensed HVAC contractor serving the Wichita Falls area. Southern AC Repair is a free referral service and does not perform HVAC work.
We don't quote prices because they depend on the problem, equipment and home. The contractor gives you pricing directly; ask for it in writing before work begins.
Southern AC Repair is a referral service. Work is performed by independent licensed contractors. See our disclosure.